FAQ
Shipping
Do you ship internationally?
Yes, we ship worldwide.
How much is shipping?
Shipping fees vary depending on your location and will be calculated at checkout.
When will my order ship?
Orders are typically delivered within 10 to 14 days in total, including processing and shipping time. All orders are shipped from Japan or the United States, depending on your location.
Return Policy
Do you accept returns?
We only accept returns for defective or damaged products.
How do I request a return?
Please contact us within 14 days of delivery at [your email]. Include your order number, photos of the item, and a description of the issue.
Do you offer refunds?
If the return is approved, we’ll issue a refund to your original payment method.